Tickets
# | Ingreso | Prioridad | Operación | Cliente | Responsable | Dest. / Grupo | Categoría / Motivo | Expira | Status | ||
---|---|---|---|---|---|---|---|---|---|---|---|
{!! link_to_route('ticket.edit', $title = $ticket->id, $parameters = $ticket->id, $attributes = null)!!} | {{date('d/m/Y', strtotime($ticket->created_at))}} | @php $priority_ticket = $ticket->priority_ticket ? strtolower(trim($ticket->priority_ticket->name)) : ""; @endphp @if ($priority_ticket === 'alta') @elseif ($priority_ticket === 'media') @elseif ($priority_ticket === 'baja') @else {{$ticket->priority_ticket?$ticket->priority_ticket->name:""}} @endif | {{str_replace("ion","",$ticket->getTypeName())}} {!! !empty($ticket->reparacion_id) ? ': '.$ticket->reparacion_id.'' : (!empty($ticket->derivacion_id) ? ': '.$ticket->derivacion_id.'': '') !!} | {{$ticket->cliente ? $ticket->cliente->nombre : ($ticket->cliente_derivacion ? $ticket->cliente_derivacion->nombre : "Sin Cliente")}} | {{$ticket->user_owner ? $ticket->user_owner->name : '-'}} | {{$ticket->user_receiver ? $ticket->user_receiver->name : '-'}} {{$ticket->group_user_receiver?$ticket->group_user_receiver->name:'-'}} |
{{$ticket->category_ticket?$ticket->category_ticket->name:'-'}} / {{$ticket->motivo_consulta? $ticket->motivo_consulta->name : '-'}} | {{$ticket->expiration_date?date('d/m/Y', strtotime($ticket->expiration_date)):' '}} - @if($ticket->expiration_date) semaforo @endif | {{($ticket->status_ticket) ? $ticket->status_ticket->name : ''}} | ||
{!! link_to_route('ticket.edit', $title = $ticket->id, $parameters = $ticket->id, $attributes = null)!!} | {{date('d/m/Y', strtotime($ticket->created_at))}} | {{$ticket->priority_ticket?$ticket->priority_ticket->name:""}} | {{$ticket->getTypeName()}} | {{$ticket->reparacion_id?$ticket->reparacion_id:$ticket->derivacion_id}} | {{$ticket->cliente ? $ticket->cliente->nombre : $ticket->cliente_derivacion->nombre}} | {{$ticket->user_owner ? $ticket->user_owner->name : '-'}} | {{$ticket->user_receiver ? $ticket->user_receiver->name : '-'}} {{$ticket->group_user_receiver?$ticket->group_user_receiver->name:'-'}} |
{{$ticket->category_ticket?$ticket->category_ticket->name:'-'}} / {{$ticket->motivo_consulta? $ticket->motivo_consulta->name : '-'}} | {{$ticket->expiration_date?date('d/m/Y', strtotime($ticket->expiration_date)):' '}} - @if($ticket->expiration_date) semaforo @endif | {{($ticket->status_ticket) ? $ticket->status_ticket->name : ''}} | |
# | Ingreso | Prioridad | N° Operación | Cliente | Responsable | Dest. / Grupo | Categoría / Motivo | Expira | Status |